Withdraw from contract

Your right of withdrawal

If you bought TimeLine Premium on this website, you can withdraw from the purchase within 14 days of buying it. You do not have to give a reason. You get the whole amount back, to the payment method you paid with, and the subscription ends when we receive your withdrawal. Changing to a different plan starts new 14 days from the change; a withdrawal in them refunds what you paid for the new plan since the change.

Withdraw

Other ways to withdraw

You can also tell us by email or by post. Say who you are, which purchase you are withdrawing from and where we should send the receipt. A notice sent within the 14 days counts even if it reaches us later.

You do not have to use a form. If you want one, the EU model withdrawal form is in our terms, section 4.8. Model withdrawal form